NMLS: 1188270
(832) 990-9999
tx-houston@loanfactory.com
Office hours:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
I recently completed a mortgage loan through Loan Factory, and I had the pleasure of working with Princess Joy Pabiona and Ramesh B. From start to finish, the entire process was smooth, transparent, and efficient.
Princess Joy and Ramesh were exceptionally experienced, customer-oriented, and attentive to every detail. They were always available to answer my questions, kept me informed at every step, and made sure my specific needs were met. Their professionalism and dedication to delivering excellent service truly set them apart.
I highly recommend Loan Factory and especially Princess Joy and Ramesh to anyone looking for a hassle-free mortgage experience. They made the complex process feel easy and stress-free. Thank you both for your outstanding support!
Thanks Leo, and with group of Loan Factory help me bought first Home in Houston.
I had an amazing experience working with Loan Factory (Mr Ramesh and Ms Princess)They Answered all of my questions regarding Loan .Thank you so much everyone and Loan Factory.Highly appreciated.
I had an outstanding experience working with Helen as my loan processor. From start to finish, she was professional, efficient, and incredibly knowledgeable. Helen kept me informed every step of the way and was always available to answer my questions—no matter how small. Her attention to detail and commitment to accuracy gave me confidence that my loan was in the best hands.
What impressed me most was Helen’s ability to handle everything with such calm and clarity, even when timelines were tight. She made what can often be a stressful process feel smooth and manageable. I truly appreciated her dedication and positive attitude throughout.
Thanks to Helen, my loan closed on time and without a hitch. I would highly recommend her to anyone looking for a reliable, responsive, and caring loan processor.
The entire Loan Factory team, including Emma and Ryan, were equally exceptional—collaborative, responsive, and truly invested in helping me succeed. Their teamwork made the entire process seamless from beginning to end.
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